Terms of Service

Our Contract

contracting party

Based on these Terms and Conditions (GTC) comes between the customer and
Mo’s textiles . ®

  • Mohamad Samer Alhawash
  • Cosmarweg 57
  • 13591 Berlin
  • Tax number 19/334/00525
  • E-Mail: info@mos-textilien.de

, hereinafter called provider, the contract concluded.

Retention of title

Until full payment, the delivered goods remain the property of Mo’s Textiles ®.  

Prices shipping costs return costs

All prices include 19% VAT
Shipping.The following shipping costs apply once per order:
DHL shipping costs 6.00 €
Cash on delivery costs € 4.00 plus basic charges
DHL International shipping costs, Austria and Netherlands 6.00 €
Belgium, Finland, Denmark, Greece, Great Britain
Sweden, Luxembourg, Greece: 14,00 €
Switzerland, Serbia, Norway: 18,00 €
In the case of partial deliveries, the lump sum will only be charged once.
If there is a right of withdrawal and is used by this, the customer bears the cost of the return.

Terms of Payment

The customer has only the following options for payment:

Advance transfer (also known as invoice),

cash on delivery,

Payment service provider (PayPal). Further payment methods are not offered and will be rejected.
The invoice amount is to be transferred in advance to the account specified there after receipt of the invoice, which contains all information for the transfer and is sent by e-mail.

For delivery against cash on delivery, the COD amount will be paid cash on delivery to the deliverer, whereby the deliverer charges a COD charge.

When using a fiduciary / payment service provider, this allows the provider and customer to process the payment between each other. The fiduciary service / payment service provider forwards the customer’s payment to the provider. Further information is available on the website of the respective fiduciary service / payment service provider. The customer is obliged within 14 days after receiving the invoice to deposit or transfer the amount shown on the account indicated on the invoice. If this is not to happen, the order will be automatically canceled.

Delivery Terms

The goods will be shipped immediately after confirmed receipt of payment. The shipment is on average at the latest after 2 Werkage. The entrepreneur undertakes to deliver on the 14th day after receipt of the order. The regular delivery time is 5 days unless otherwise stated in the item description. The provider sends the order from its own warehouse as soon as the entire order is in stock. If the supplier is not responsible for a permanent impediment to delivery, in particular force majeure or non-delivery by own suppliers, although an appropriate cover transaction was made in good time, the supplier has the right to withdraw from a contract with the customer to that extent. The customer will be informed immediately and any services received, in particular payments, will be refunded.

Warranty

If the customer is an entrepreneur, the warranty period for new goods is limited to one year. This does not apply to claims for damages of the customer due to injury to life, limb, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contract objective. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent. Otherwise, the statutory provisions apply.

Contracts

If the customer is an entrepreneur, then the risk of accidental loss and / or accidental deterioration of the goods with the handover, on shipment with the delivery of the goods to the selected service provider to the customer. The contract text is stored by the provider. The customer has no possibility to directly access the stored contract text himself.

Withdrawal and customer service

Right of withdrawal

Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day

  • In the case of a contract of sale: in which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.
  • In the case of a contract for several goods ordered by the consumer under a single order and delivered separately: to which you or a third party named by you, who is not a carrier, has or has taken possession of the last goods.
  • In the case of a contract for the delivery of a good in several installments or pieces: where you or a third party named by you, who is not a carrier, has or has taken possession of the last partial shipment or the last piece.
  • In the case of a contract for the regular delivery of goods for a fixed period: where you or a third party named by you, who is not a carrier, has or has taken possession of the first good.

When several alternatives meet, the last time is decisive.

 

In order to exercise your right of withdrawal, you must ( Mo’s Textiles ®,

[first name] [name], [street] [house number] [postal code] [city] info@mos-textilien.de ) by means of a clear statement (eg one with the post sent letter, fax, or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.

In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this contract, we have sent you all the payments we have received from you, including the delivery costs (with the exception of the additional costs arising from the fact that you have chosen a different type of delivery than our standard low-priced delivery have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You have the goods promptly and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract to Mo’s Textiles ®, [first name] [name], [street] [house number] [postcode] [ City] info@mos-textilien.de to send us back or to hand over. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.

 

The right of revocation expires in contracts for the delivery of sealed goods, which are not suitable for return for reasons of hygiene, ie, when the seal of the supplied contact lenses has been opened 

End of revocation

You can contact our customer service at the following times: Mo’s Textiles ®

info@mos-textilien.de Opening hours: Monday – Saturday 10am – 9pm  

Disclaimer

Claims for damages of the customer are excluded, unless otherwise stated for the following reasons. This also applies to the representative and vicarious agents of the provider, if the customer raises these claims for damages. Excluded are claims for damages of the customer due to injury to life, body, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contractual objective. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.

  1. We do not give a guarantee on our products, are not liable for allergic reactions, which are caused by our goods.
  2. Please read the instructions for use and their handling, as well as care, hygiene and wearing time
  3. The provider reserves the right to make any errors, color deviations, misprints or technical errors of the products shown in the online shop despite the greatest possible care.
  4. Mo’s Textiles ® is not liable for a faulty transfer or incorrect order number in the transfer. Here the buyer is to blame, they are not entitled to any clarification of the case.

Assignment and pledge ban

Claims or rights of the customer against the provider may not be assigned or pledged without his consent, unless the customer has demonstrated a legitimate interest in the assignment or pledging.

Language, jurisdiction and applicable law

The contract is written in German English and Arabic. The further implementation of the contractual relationship takes place in German English and Arabic. Only the law of the Federal Republic of Germany applies. For consumers, this applies only insofar as this does not restrict any statutory provisions of the state in which the customer has his domicile or habitual residence.

Data Protection

In connection with the initiation, conclusion, settlement and reversal of a purchase contract based on these terms and conditions, the provider collects, stores and processes data. This happens within the legal regulations. The provider does not disclose personal data of the customer to third parties, unless he is legally obligated to do so or the customer has expressly previously consented. If a third party is used for services in connection with the processing of processing, the provisions of the Federal Data Protection Act are complied with. The data provided by the customer by way of order will only be processed to establish contact within the framework of the contract and only for the purpose for which the customer provided the data. The data will only be forwarded to the shipping company that takes over the delivery of the goods as required The payment details will be forwarded to the bank responsible for the payment. Insofar as the provider meets retention periods of commercial or tax law nature, the storage of some data may take up to ten years. During the visit to the Internet shop of the provider, anonymized data that does not allow for inferences on personal data and also do not intend, in particular IP address, date, time, browser type, operating system and pages visited, logged. At the customer’s request, the personal data will be deleted, corrected or blocked within the framework of the legal provisions. A free information about all personal data of the customer is possible. For questions and requests for deletion, correction or blocking of personal data as well as collection, processing and use, the customer can contact the following address: Mo’s Textiles ®, info@mos-textilien.de  

 

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